Privacy Policy

Account and identity. Your email address and sign-in credentials (passwords are stored only in protected, hashed form). If you sign in with Google, we receive your Google account email and basic profile name. You may add a display name and organization name. We also keep your plan and trial dates, your account status, any platform role, and, for Enterprise members, your organization and membership role.

Content you create. Workspace projects and notes, saved items, watchlists, alert rules, items you share within an Enterprise organization, feedback you submit, and your interface and notification preferences.

Ask Enki questions. Questions you type into Ask Enki, and the conversation so far, are sent to our AI service to produce an answer. We do not store the text of Ask Enki conversations; they exist only in your open browser session. We keep a usage record of each request (time, feature and processing volume) without the question or answer text.

Information generated as you use the service. Alerts produced from your alert rules and your activity on them, your in-app notifications, and read markers for announcements and notices.

Usage, security and technical information. Signed-in session details (IP address, browser/device description, pages visited and last activity time), sign-in and security events, search text you enter, product usage events, error reports, and records of service emails we send.

Policy and deletion records. Which Terms of Service and Privacy Policy versions you accepted, when, and how (at sign-up or on the acknowledgment screen), and, if you ask us to delete your account, a record of that request.

We do not use third-party advertising, tracking or analytics services, and we do not look up your location from your IP address.

• To create and operate your account, sign you in and provide the features you use.
• To run Enterprise organizations, seats and sharing between members.
• To answer Ask Enki questions and match intelligence to your alert rules.
• To keep the service secure, investigate misuse and fix errors.
• To understand how the service is used and improve it.
• To send account and service emails (see section 7).
• To record policy acceptance and process account deletion requests.

We do not sell personal information and do not use it for advertising.

• Your personal Workspace content is visible only to you unless you share it.
• Content you share with, or create in, an Enterprise organization is visible to members of that organization according to its sharing settings.
• Authorized SignalForge LLC administrators can see account details, usage and security information, and feedback, to operate and support the service.

We use the following service providers to run EnkiVision. They receive information only as needed to provide their service to us.

• Lovable — hosting, database, sign-in and file infrastructure for the whole service. It processes all categories of information described above.
• Lovable email service, which delivers our emails through Mailgun using European Union delivery infrastructure — sends account and service emails.
• Google — if you choose Google sign-in, Google confirms your identity to us.
• Google Gemini AI models, accessed through Lovable's AI service — process published reporting to produce intelligence, and process your Ask Enki questions to produce answers.

We may also disclose information where required by law or to protect the rights and safety of our users and the service.

Your own account information and personal Workspace content belong to your individual account. Content created in or shared with an Enterprise organization — such as team projects and notes, organization saved items, and organization watchlists and alerts — is organization content and stays with the organization.

If a member's account is permanently deleted, their personal information is removed and their organization content remains, attributed to "Former member". Deleting a member's account does not delete the organization. An organization is deleted only through a separate process, which removes its organization content.

We delete certain records automatically after a fixed period:

• 90 days: search history; sign-in and security events; error reports; in-app notifications; signed-in session details after the session ends.
• 12 months: product usage events; AI usage records (after which only monthly totals remain); records of emails sent; feedback, counted from when it was resolved or closed (open feedback is kept until it is resolved).
• 24 months: administrator activity records; account deletion request history, counted from when the request is completed or cancelled (open requests are kept until finished).

The following have no routine automatic expiry and are kept while your account exists, unless you remove them yourself:

• account and profile information, plan and role information, and policy acceptance records;
• Workspace projects, notes, saved items, watchlists and alert rules;
• alerts and your alert activity, and announcement and notice read markers.

Enterprise organization content is kept until it is removed or the organization is deleted. Announcements and notices published by EnkiVision have no routine automatic deletion. Email opt-out, bounce and complaint records have no routine expiry so that your choice continues to be respected.

We send only account and service emails from EnkiVision <noreply@enkivision.net>. We do not send marketing emails.

• Sign-in and account security emails — email verification, password reset, sign-in links, email-address changes, identity confirmation and Enterprise invitations.
• Service emails — currently, confirmation of an account deletion request.

To deliver an email, our email service receives your email address, the sender, the subject, the message content (which may include a sign-in link or code, an old and new email address, or a deletion date) and a label for the email type. It does not receive your name, account ID or IP address from us.

Service emails include an unsubscribe link operated by our email service. If you unsubscribe, or if emails bounce or are reported as spam, our email service stops delivering service emails to that address. Sign-in and account security emails continue. We keep a record of the opt-out. Because delivery can be stopped this way, a service email may not arrive; the confirmation shown in EnkiVision is the authoritative record of a deletion request.

You can request deletion from Settings, or from the public account deletion page. You must be signed in, and you confirm by typing DELETE.

• Your account immediately enters a pending-deletion state, you are signed out, and the product is no longer available to the account.
• A 7-day cancellation period follows. You can cancel at any time before processing begins by signing in again.
• Permanent deletion processing begins automatically on or after the deadline shown to you.
• If you are the sole owner of an Enterprise organization, the request cannot be processed until ownership is transferred or the organization is deleted separately.

What is deleted: your sign-in identity, profile, preferences, Workspace content, saved items, watchlists, alert rules, alerts, notifications, sessions, policy acceptance records and other information linked to your account.

What may remain: organization content you created in an Enterprise organization (attributed to "Former member"); the text and status of feedback you sent, without your name, email or account link; alert activity and usage records with your account link removed; a minimal record of the deletion request, kept for 24 months after completion; and email opt-out records.

After deletion, the same email address can be used to create a new, empty account.

• Update your profile and preferences in Settings, and edit or delete your own Workspace content.
• Request account deletion as described in section 8.
• Ask for a copy of, or a correction to, your information by contacting support@signalforgellc.biz. There is no self-service data export.
• Unsubscribe from service emails using the link in those emails.

We use encryption in transit, access restricted to the people and systems that need it, and records of administrator activity. No system is perfectly secure. Report security concerns to support@signalforgellc.biz.

Each version of this policy has its own version number and effective date. When we publish a new version, we decide whether it requires you to acknowledge it again; if it does, you will be asked to review and accept it before continuing to use EnkiVision. Other updates take effect on their effective date.

Previous versions (current version: 2026-10-02)

SignalForge LLC, publisher of EnkiVision. Privacy questions and requests: support@signalforgellc.biz